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| | QuickBooks Reviews. On this page you will find QuickBooks reviews. Send us your review to reviews@calbs.com and we will be happy to publish it.
Reviewer:
Chuck Warman (Wichita Falls, TX)
I'm a sole practitioner CPA and maintain about 20 separate sets of clients' books in my office. Since both Intuit and Peachtree have "professional advisors programs" which aggressively solicit CPAs to shill for their software, I should also state that I'm in no way affiliated with either of them, nor any other software company (the fact that I must mention this demonstrates where the accounting profession is headed, but that's another story).
I realize that I'm swimming upstream here, but, in a word, I detest QuickBooks. My clients who use it routinely bring me sets of books which they have messed up so badly that I run up big fees unraveling their errors. The reason, in short, is that QuickBooks is not a legitimate double-entry self-balancing accounting package. I believe that it's merely a dressed-up, aggressively marketed version of Intuit's checkbook program, Quicken. Because of this, it's far too easy to make serious errors which the software will not detect. Just one example: A single push of a button will convert your books from cash basis to accrual basis. A client brought me his books which had a cash-basis balance sheet, an accrual-basis P&L, journals and ledgers which were some of both - and he had no idea why nothing balanced (if you don't know what I'm talking about, that's all the more reason to avoid this software)! I keep a current version of QuickBooks on my computer ONLY as an accommodation to my clients who refuse to switch.
Both Intuit and Peachtree have rotten tech support. Both gouge their customers mercilessly for annual payroll updates. Nevertheless, I do my best to get my clients to start with, or to switch to, Peachtree. It's by no means a perfect solution, but it's at least a "real" double-entry system, therefore much more idiot-proof, more powerful, and generally bug-free. The learning curves of the two programs are now roughly equal, since Peachtree has added an optional interface for non-accountants.
Finally, I'm not bashing the company, just this product. I've been using Intuit's professional tax return preparation software (ProSeries) for many years, and I'm completely satisfied with it. But my bottom-line professional opinion here is that QuickBooks is simply not what it claims to be.
Reviewer:
Ricky Robbins (Pontotoc, MS)
Four years ago, I sang the praises of QuickBooks, even getting several people using it as their accounting software. No more. The program gets worse and worse. Reports are harder than ever before if you want anything non-standard. They recently doubled the subscription price for their tax tables (yes, you pay annually to get new tax tables, currently ...) and, worse yet, disable the tax tables you bought and paid for after they "expire." There is no free support. Their tax table had an error that would not allow the correct percentage to be entered for my state and to report the bug and ask for a fix I was told I had to pay for the privilege.
This latest version (I've been using it since around version 5) even goes so far as downloading third-party advertising under the guise of "updates" that it displays while you work on your books, and keeps a background task running all the time for gathering the updates.
As I said, worse and worse, look elsewhere. I am an unhappy customer.
Fewer features and awful support., April 10, 2005
Reviewer:
D. Martin (Cobb, WI)
I'm still trying to understand why Intuit is trying to sell a new version of QB with key features of prior versions removed. The removal of E-File and E-Pay is the final straw and for that I've rid myself of QB and switched to Small Business Financials (Microsoft). And let's face it folks, software you buy today is for both the functionality it provides and the support which backs it up. You wouldn't buy a new car if there was no way of having it serviced and you don't want to do the same with a critical piece of software used to operate your business. So when my requests for help fall on the ears of some guy in India who takes over 45 minutes to try and resolve my problem by putting me on hold and never even offers a work-around, let alone a solution, I have to wonder why I'm even bothering with fighting this losing battle. For me it was easier to simply move on to something else.
There are better software out there!
Reviewer:
Joh (San Diego, CA)
I agree with the above users, there are better software out there. Please look around and be more futuristic. QuickBooks is for very small companies only. It slows down when the size of your database goes up. I tested some software and found some really good, with reasonable price: Small Business Financials |
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