Microsoft Business Solutions CRM Jacksonville Jaguars Customer Video

Professional sports teams operate in an affinity market, which means people buy tickets based on team performance and ticket price. Tracking leads and forecasting sales results are integral to adjusting the cost of tickets or conducting a marketing push. So when the National Football League's Jacksonville Jaguars realized its sales, marketing, and customer service departments were not following up on customer service calls, the organization knew it had to find a customer relationship management solution. The Jaguars selected Microsoft CRM.

View this Web demo clip for a quick glimpse of how Microsoft Business Solutions CRM Sales helps your sales team work without limits—from both Microsoft Outlook and the Web—with access to complete customer and product information, powerful reporting capabilities, and customizable workflow processes for managing all stages of the sales cycle. 3:00 min

View this Web demo for a quick glimpse of Microsoft CRM Customer Service highlights.

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